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This document outlines the Terms of Service governing your use of Orca Spins. Alongside all related rules and policies, it forms a legally binding agreement between you, the player, and Orca Spins. We strongly recommend reading these terms carefully. They serve as your complete guide to understanding the conditions that apply when using the Orca Spins platform and its services.
To ensure clarity, below are the key definitions used throughout these Terms:
• “Terms” – Refers to this complete Terms of Service document.
• “Website” – The official online platform of Orca Spins, located at www.orcaspins.com.
• “Services” – All gaming features, functionalities, and related offerings made available through the Orca Spins website.
• “We,” “Us,” or “Orca Spins” – Represents the company operating the casino platform.
• “You” or “Player” – Any individual accessing or using Orca Spins’ services.
• “Games” – All casino games available for play on the Orca Spins platform.
• “Software” – The gaming software used to access Orca Spins’ games, whether through direct browser play or downloadable versions.
To participate in the games and services provided by Orca Spins, the following requirements must be met:
2.1 You must be 18 years of age or older.
2.2 You must reside in a jurisdiction where online gambling is legally permitted. It is solely your responsibility to verify the legality of online gambling in your region.
For example, residents of the following countries (non-exhaustive list) are strictly prohibited from wagering real money: Afghanistan, Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia, Estonia, French Guiana, Guadeloupe, Hungary, Iran, Iraq, Israel, Montenegro, North Macedonia, Martinique, Mayotte, Réunion, Moldova, Myanmar, Netherlands, Pakistan, Romania, Serbia, Slovakia, the United Kingdom, and Zimbabwe.
2.3 You must provide truthful and accurate personal information when registering an account.
2.4 All users are expected to follow the casino’s rules and policies without exception.
2.5 Employees, affiliates, distributors, partners, license holders, or their immediate family members connected to Orca Spins are not permitted to use Orca Spins.
2.6 Individuals attempting to gamble on behalf of another person are not permitted to use Orca Spins.
2.7 Orca Spins reserves the right to limit or revoke access to any player account at its sole discretion, for any reason deemed appropriate.
3.1 By registering, accessing, or using Orca Spins, you acknowledge that you have read, understood, and agreed to all provisions within these Terms. Updates to this document may occur periodically without prior notice, and it is your duty to review the latest version published on the website.
3.2 This agreement represents the entire understanding between you and Orca Spins, superseding any previous verbal or written agreements. No employee or representative is authorized to alter or waive these terms verbally. By using our website, maintaining an account, or making a deposit, you confirm your acceptance of all rules and conditions herein.
3.3 All content displayed on Orca Spins - including images, animations, videos, sounds, and written materials - is protected by intellectual property laws. Copying, reproducing, or redistributing any of this content without written consent is strictly prohibited.
3.4 Additional Key Provisions:
(a) Your Contact Details: You are responsible for ensuring all contact information provided to Orca Spins (such as email and phone number) is valid and up to date.
(b) Communication: Orca Spins may contact you via SMS, email, WhatsApp, Telegram, Facebook, Instagram, or other digital channels.
(c) Consent: By using Orca Spins, you consent to receiving promotional and transactional communications through these channels.
(d) Opt-Out: You may unsubscribe from promotional communications at any time by following the unsubscribe instructions in each message or by contacting customer support.
(e) Delivery: While every effort is made to deliver promotions promptly, Orca Spins is not liable for delays caused by technical or communication issues.
4.1 To place wagers, you must create a player account with Orca Spins.
(a) Each player may hold only one active account. Duplicate accounts may result in termination and forfeiture of all winnings.
(b) You are responsible for maintaining the confidentiality of your username and password. Any activity under your account will be considered your responsibility.
(c) All information submitted during registration must be accurate and truthful. Providing false data may lead to account closure and potential liability.
(d) Verification documents may be requested before processing withdrawals to ensure security and prevent fraud.
4.2 You may close your Orca Spins account at any time by:
(a) Sending an email to [email protected]
(b) After processing, the account will remain closed for at least 72 hours before reactivation is considered.
(c) If your balance exceeds $/€50 at closure, remaining funds will be refunded minus applicable fees.
4.3 Additional Account Conditions:
(a) Accounts are for personal, non-commercial use only.
(b) You must prevent unauthorized access to your account. Any resulting losses remain your responsibility.
(c) Violations of these Terms may result in suspension or termination.
(d) Orca Spins reserves the right to suspend or permanently close any account without prior notice.
(e) Fraudulent or manipulative activity will result in immediate termination and possible reporting to authorities.
(f) In proven cases of fraud, Orca Spins may share your information with other casinos and relevant institutions.
5.1 Depositing Funds:
(a) All deposits must come from legal sources and belong to you personally.
(b) Once funds are used to place a bet, transactions cannot be reversed or refunded.
(c) Orca Spins may limit or refuse any wager without explanation. Chargebacks are not allowed.
(d) Orca Spins retains the right to reject or limit any wager at its discretion and without prior notice. In the event of a dispute over any wager or payout, the casino’s decision is final and binding.
(e) Because of the decentralized nature of cryptocurrency, we are unable to impose deposit limits. However, if you wish to take a break from playing, please contact us — we’re here to help.
(f) Cryptocurrency deposits must meet the minimum of 0.0003 BTC or $10 equivalent. Transactions below this amount will not be credited.
(g) Additional deposits made to an under-minimum transaction will be treated as separate and not cumulative. It is your responsibility as a player to ensure that your deposits always meet the $10 Bitcoin equivalent minimum. If you fail to do so, Orca Spins reserves the right to deem the transaction lost and non-recoverable.
5.2 Withdrawals:
(a) Withdrawals must be made to the same method used for depositing.
(b) If no deposit has been made previously, you must make a $10 verification deposit before withdrawing winnings from a free promotion.
(c) A fee of up to 10% may apply if withdrawals are requested without wagering the deposit at least once.
(d) Weekly withdrawal limits are set at $ / €4,000. If your balance exceeds that amount, it will be paid out in installments of up to $ / €4,000 per week or depending on your VIP level.
(e) Only one instant withdrawal per day is permitted.
(f) Deposits must be wagered at least once before withdrawal.
(g) Progressive jackpot winnings will be paid as quickly as possible, subject to regional laws and VIP status. Full payment will be completed within two years maximum.
6.1 General Conditions:
(a) By accepting any bonus, including deposit bonuses, no-deposit offers, bonus chips, free spins, and comp points, you agree to all associated terms and verification procedures.
(b) Only one promotion can be active per player unless explicitly stated otherwise. Each promotional offer is limited to one per person, household, address, email, credit card number, and device.
(c) Free bonuses can only be claimed if there are no pending withdrawals on your account. Free bonuses must not be claimed consecutively without a deposit in between.
(d) Promotions cannot be combined unless specifically permitted. Deposit bonuses are intended for wagering purposes only and cannot be withdrawn directly.
(e) You may redeem a bonus only when your balance is below $ / €1.
(f) Unless otherwise specified, a minimum deposit of $ / €10 is required to qualify for bonuses.
(g) You may not make a new deposit, request a bonus, or claim a free promotion until you have met the wagering requirements tied to your current bonus or deposit.
(h) Using funds remaining from a previous User Account balance to fulfill wagering requirements is not permitted.
(i) If you’ve made a withdrawal and wish to claim a new free promotion, a fresh deposit must be made first.
(j) Players are not permitted to make two consecutive withdrawals from back-to-back free promotions.
(k) The “Buy Feature” in games cannot be used during an active bonus.
(l) Unless a specific promotion states otherwise, the maximum permitted wager while a bonus is active is $/€10 per spin, hand, round, or equivalent betting action. Wagers exceeding this limit may result in the forfeiture of bonus winnings and any associated promotional benefits.
(m) Where a bonus balance falls below the minimum amount required by the gaming system to continue play, any remaining bonus funds may be automatically removed from the account. This process is system-generated and does not require manual intervention by Orca Spins.
6.2 Bonus & Coupon Balance
The following rule applies to all active bonuses and coupons:
(a) If a player has an active bonus/coupon and has not completed the required wagering, and the player’s balance drops below the system threshold (e.g., $1), the bonus/coupon will be automatically cleared and any remaining bonus balance will be removed.
(b) If the wagering requirement is fully completed before the balance drops below the threshold, the remaining bonus balance will be converted into real, withdrawable funds as normal.
(c) This rule applies to all coupons and bonuses unless otherwise specified within a specific promotion.
(d) The removal of bonus balance in these cases is automatic and is not considered an error or malfunction; it is a standard part of the bonus system behavior.
6.3. Validity of Bonus Terms
Bonus terms remain in effect from the moment a bonus is claimed until the bonus is cleared from your balance. They continue to apply even after wagering has been completed and a withdrawal has been processed. An additional deposit does not override an active bonus or its terms. Any breach of these terms may result in winnings being voided under these Terms & Conditions. The bonus terms end only once a new deposit or bonus is processed and the playable balance is below $/€1.
6.4 Bonus Eligibility By Jurisdiction
(a) Players residing in the United States, Canada, Italy, New Zealand, Norway, and Sweden may be eligible to claim and withdraw welcome bonuses, no-deposit bonuses, and deposit match promotions.
(b) Players residing in Estonia, Latvia, Kyrgyzstan, Kazakhstan, Lithuania, Belarus, Ukraine, Russia, Uzbekistan, Poland, Moldova, Tajikistan, the Netherlands, and the Netherlands Antilles are not eligible to claim or withdraw welcome bonuses, no-deposit bonuses, or deposit match promotions.
(c) Players from jurisdictions not specifically listed above may only become eligible to withdraw winnings from no-deposit promotions after making a qualifying deposit.
(d) Certain promotional campaigns may not be available to players residing in Austria, Sri Lanka, Slovenia, Turkey, Thailand, or Greece.
(e) Unless expressly stated otherwise, bonuses may not be used in tournaments, progressive games, 777 slot, or live dealer games.
(f) Orca Spins reserves the final right of interpretation regarding bonus eligibility and promotional disputes.
6.5. Bonus Withdrawals
(a) A withdrawal request may not be submitted for an amount lower than the value of the bonus from which the winnings were generated.
(b) When a withdrawal is processed, the original bonus amount may be deducted from the account balance regardless of the number of deposits made.
(c) If bonus funds have been used on restricted games including 777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or live dealer games, Orca Spins reserves the right to remove any winnings derived from such activity.
6.6. Promotion Abuse & Bonus Hunting
(a) Promotional offers are intended to reward genuine recreational play. Orca Spins reserves the right to review account activity and identify patterns that indicate excessive reliance on promotional funds.
(b) Players whose account activity demonstrates a disproportionate bonus-to-deposit ratio may be classified as promotion abusers and may be excluded from future promotional offers.
(c) Orca Spins may periodically review gameplay records, transactions, and promotional participation. Where abuse is identified, the casino may revoke bonuses, void winnings, restrict promotional access, or suspend the account.
(d) Orca Spins reserves the right to modify, suspend, replace, or discontinue any promotion at any time without liability.
6.7. Standard Deposit Coupon Rules
(a) Each coupon code may only be redeemed once and applied to a single qualifying deposit.
(b) Multiple coupon codes may not be combined on the same deposit transaction.
(c) Unless otherwise stated, coupon codes expire seven (7) days after redemption.
(d) In order to withdraw winnings generated from a deposit bonus, the Player must complete wagering equal to fifteen (15) times the combined value of the deposit and bonus, unless stated differently in the coupon.
(e) Wagers placed on 777 slot, baccarat, craps, pontoon blackjack, roulette, and sic bo do not contribute toward wagering requirements.
(f) Following completion of wagering requirements, any balance exceeding the applicable maximum cashout limit may be removed automatically.
6.8. Standard Free Spin Rules
(a) In case Orca Spins coupon doesn’t say state differently, winnings obtained from free spins must be wagered forty (40) times before becoming eligible for withdrawal.
(b) Unless stated otherwise within the promotion, the maximum withdrawal permitted from free spin winnings is $/€50.
(c) Any balance exceeding the applicable maximum cashout limit may be removed following completion of wagering requirements.
6.9. Standard Cashback Rules
(a) Cashback promotions apply only to qualifying deposits made within the previous seven (7) days.
(b) Cashback is available only on deposits made without the use of bonus funds.
(c) Only losses incurred since the most recent withdrawal or cashback claim shall be considered.
(d) To qualify, the account balance must be below $/€1.
(e) Eligible players may claim multiple cashback promotions unless specifically excluded from promotional participation.
(f) Cashback requests must be submitted through Customer Support.
(g) A withdrawal generated from cashback funds may affect eligibility for future cashback promotions until new qualifying losses occur.
(h) If there’s a balance remaining after a cashback withdrawal, it may be removed.
(i) Deposits used on 777 slot, baccarat, craps, pontoon blackjack, roulette, sic bo, or live dealer games do not qualify.
(j) Where Blackjack or other 21-style games are played, the cashback amount may be reduced by fifty percent (50%).
(k) Tournament entries, re-buys, and add-ons are excluded from cashback calculations.
(l) Deposits transferred to live dealer products are not eligible for cashback, regardless of whether live dealer games were ultimately played.
(m) Unless otherwise stated in the specific promotion, Cashback wagering requirement is set at 1x cashback amount, and the regular cashback promotion doesn't have a maximum withdrawal.
7.0. Standard Free Chip Rules
(a) Free chip bonuses carry a wagering requirement of twenty (20) times the bonus amount unless expressly stated otherwise in the promotion.
(b) The minimum withdrawal amount is $/€50.
(c) If not stated differently in the promotion, the maximum withdrawal amount is five (5) times the value of the free chip awarded.
(d) Any balance exceeding the applicable withdrawal limit may be removed automatically after wagering requirements are satisfied.
7.1. Comp Point Rules
(a) Comp Points may be redeemed at a rate of 100 Comp Points for $/€1.
(b) To proceed with redemption, a minimum balance of 100 Comp Points is required.
(c) Comp Points may not be redeemed in the following cases: while the account balance exceeds $/€1, while a withdrawal request remains pending, and with active deposit bonuses or coupon balances.
(d) It is not permitted to combine Comp Points with active deposit bonuses or coupon balances.
(e) The maximum withdrawal permitted from redeemed Comp Points is twenty-five (25) times the redeemed amount.
7.2. Sequenced Promotions
(a) If a promotion consists of multiple coupon codes intended to be redeemed in a specific order, Players must follow the sequence provided.
(b) Failure to redeem sequence-based promotions in the required order may result in the forfeiture of winnings associated with that promotion.
(c) All other bonus and promotional rules remain applicable.
7.3. Fair Play, Promotional Integrity, And Prohibited Conduct
(a) All promotions, bonuses, tournaments, rewards, and other incentives offered by Orca Spins are intended solely for legitimate recreational play. Any attempt to obtain an unfair advantage, circumvent promotional restrictions, or exploit the casino's systems may result in corrective action.
(b) Orca Spins reserves the right to monitor account activity, gameplay records, transaction history, login information, device identifiers, and promotional participation for the purpose of protecting the integrity of its platform and promotions.
(c) Where activity is identified that, in Orca Spins' reasonable opinion, undermines the intended purpose of a promotion or creates an unfair advantage, the casino may take one or more of the following actions: remove active bonuses or promotional rewards, cancel promotional winnings, restrict access to future promotions, suspend account activity pending review, permanently close the account, or: retain funds while an investigation is being conducted.
Prohibited conduct includes, but is not limited to:
(i) Coordinated Activity
Any arrangement between two or more individuals intended to gain an advantage through shared accounts, pooled funds, coordinated wagering, shared promotional benefits, or similar conduct designed to bypass promotional limitations.
(ii) Organized Advantage Play
Participation in groups, communities, networks, clubs, forums, or organized structures that encourage, distribute, or facilitate methods intended to exploit promotions, bonuses, cashback offers, free chips, or other casino incentives is prohibited and considered organized advantage play.
Participation in, organization of, promotion of, assistance to, or receipt of benefits from any syndicate, group, network, community, forum, club, or other coordinated arrangement whose purpose includes exploiting promotional offers, bonuses, cashback campaigns, free spins, free chips, loyalty rewards, or other casino incentives is also prohibited and considered organized advantage play.
(iii) Abuse of Technical Errors
Knowingly benefiting from software defects, system vulnerabilities, programming mistakes, game malfunctions, technical loopholes, or any unintended functionality that affects gameplay, promotions, balances, or payouts.
(iv) Automated or Artificial Gameplay
The use of bots, scripts, automated systems, artificial intelligence tools, simulation software, or any technology that reduces or removes genuine human participation from gameplay.
(v) Financial Abuse
Chargebacks, payment reversals, unauthorized transaction disputes, use of stolen payment credentials, money laundering activities, or any attempt to manipulate the casino's payment systems.
(e) Orca Spins may also take action against a Player where credible information indicates involvement in fraudulent, collusive, abusive, or unlawful conduct at another gaming platform, payment processor, financial institution, or similar service.
For the purpose of detecting collusive, coordinated, or syndicated activity, Orca Spins may review gameplay patterns, transaction histories, account relationships, device identifiers, payment methods, network connections, and other relevant indicators.
(f) During any review process, Orca Spins may request additional documentation, verification materials, or explanations relating to gameplay, account activity, payment methods, or promotional participation.
(g) Players agree that they will not:
(i) Participate in any scheme intended to exploit casino promotions;
(ii) Coordinate activity with other Players for the purpose of gaining an unfair advantage;
(iii) Use software or tools designed to automate gameplay;
(iv) Intentionally benefit from technical faults or system errors; or
(v) Assist, encourage, or facilitate any prohibited conduct described within these Terms.
(h) Players who become aware of suspected fraud, collusion, promotion abuse, or other violations are encouraged to notify Orca Spins through the available support channels.
(i) Where permitted by law, Orca Spins may share relevant information relating to suspected fraudulent, abusive, or unlawful activity with payment providers, gaming operators, fraud prevention organizations, financial institutions, and competent authorities.
(j) Promotional eligibility remains entirely at the discretion of Orca Spins. The casino may refuse, withdraw, amend, suspend, or terminate any promotional offer at any time where doing so is necessary to protect the integrity of the platform, its promotions, or its player community.
(k) Any determination made by Orca Spins regarding promotional abuse, fraudulent conduct, collusion, organized advantage play, or violations of this section shall be final.
All Orca Spins games operate using a certified Random Number Generator (RNG) to ensure fairness and compliance.
The casino reserves the right to modify, remove, or suspend any game or feature at its discretion.
Game outcomes communicated by the server are final and binding.
Inactive games left open for 30 days may be automatically terminated.
8.1 During registration, you may be asked for personal information such as full name, address, email, and phone number.
8.2 Your data will never be sold or shared with third parties except when required by law.
8.3 All personal and gaming activities remain confidential.
8.4 All communication between you and Orca Spins is private and will not be made public.
8.5 Verification documents may be required before withdrawals or for compliance checks. The documents we may ask for include:
(a) Government-issued ID
(b) Recent utility bill
(c) Selfie holding your ID
(d) Bank statement or card copy
(e) Selfie holding the card used for deposit
8.6 Orca Spins reserves the right to request verification directly from your financial institution if legally required.
If you encounter an issue, please contact our support team — we’re here to help 24/7.
Email: [email protected]
Management Contact: [email protected]
Live Chat: available directly on our website for instant assistance.
10.1 Orca Spins accepts no responsibility for technical or hardware failures, including internet or connection interruptions that may affect gameplay.
10.2 Any winnings derived from software or human errors, malfunctions, or RNG faults are void. The casino’s decision on all disputes is final.
10.3 By using Orca Spins, you agree to indemnify and hold harmless the casino, its software provider (Real Time Gaming), affiliates, and partners from any claims, losses, damages, or legal costs arising from your use of the platform, games, winnings, or related services.